Mobile Help Guides?

New post on Library Tech Talk!

LibraryTechTalk

The idea for this week’s post came from a conversation I had with a student during a library instruction session. This student wanted to know if the library provided online instructions for navigating the library’s mobile page and mobile database interfaces. My answer was “Well, no, not specifically… But many of concepts and principles presented in our other help guides should still apply.” The student seemed satisfied with that answer, but I continue to wonder: how can we provide the same type of point-of-need instruction documents (PDFs, videos, etc.) to mobile users? Or even, should we be providing this type of support?

Long-time readers probably know Library Tech Talk authors have a great interest in mobile devices. We introduced why we thought mobile technology would become important for libraries,previewed the iPad upon its release, demonstrated how to use jQuery Mobile for making mobile websites, and show you tools that…

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